Shipping policy

Shipping Policy – Valeretti & Alessia™

Company Name: Valeretti & Alessia
Address: Aalst, 9300, East Flanders, Belgium
Registration Number: 1027041938
VAT Number: BE1027041938
Effective Date: August 31, 2025

At Valeretti & Alessia™, we aim to deliver your order as quickly as possible. Delivery times may vary depending on products and suppliers.

1. Delivery Areas

Currently, we ship to:

* United States

2. Delivery Times

* Average Delivery: 5–15 business days after order processing
* Processing Time: 1–3 business days (order verification & shipment to supplier)
* During peak periods (e.g., holidays), delivery may take longer

3. Shipping Costs

* Shipping is completely free for all orders
* Import duties or customs fees do not apply within the United States

4. Order Confirmation & Tracking

* You'll receive a confirmation email after placing your order
* Once shipped, you'll receive a tracking code if available

5. Non-Delivery or Delays

* If your order hasn't arrived after 30 business days, contact info@valerettiandalessia.com
* We are not responsible for delays caused by force majeure, customs, or third-party logistics

6. Incorrect Address

* Always check your address before ordering
* Delivery issues due to incorrect addresses are the customer's responsibility

7. Contact

* Email: info@valerettiandalessia.com
* Phone: +32 470 11 54 02